Rankur

Hands-on toolkit for monitoring, analyzing, and improving online brand reputation

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Rankur for Mac OS X

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Info updated on: Mar 26, 2026

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Start by typing your brand, products, and competitor names into Rankur, add a few common misspellings, and select the regions and languages that matter. Connect your X (Twitter), Facebook, and YouTube accounts, then set thresholds for volume spikes and negative sentiment. Create rules that tag mentions by topic—pricing, shipping, product quality—and route them to the right teammate. From there, work out of a live feed that pulls in posts, comments, news, and forum threads from across the web, refreshed continuously from hundreds of millions of pages scanned daily. Save filtered views for executives, PR, and support so each group sees only what they need. Set up alerts delivered to email, Slack, or Microsoft Teams when volume jumps, a high‑profile source posts, or a keyword cluster trends.

For daily customer care, manage everything without hopping between tabs. Reply to tweets, Facebook comments, and YouTube threads directly from a unified inbox. Use templates for common replies, add internal notes, and assign owners with due dates to protect SLAs. Auto-translate messages to understand tone at a glance, and trigger escalation rules when sentiment dips or an influencer is involved. If you rely on public ratings—hotels, restaurants, marketplaces—track reviews as they arrive, respond with approved language, and log outcomes. Launch review collection campaigns via links or QR codes to gather fresh feedback, and monitor first-response time, resolution rate, and the ratio of public to private follow-ups. more

Review Summary

Features

Cross‑web and social listening
Real‑time alerts and anomaly detection
Review monitoring and response workflows
Sentiment analysis by topic, language, and demographics
Custom dashboards and scheduled reports
Campaign tracking and share of voice
Unified inbox with assignments, SLAs, and templates
Engagement on YouTube, X (Twitter), and Facebook
White‑label and rebranding options
Role‑based access and audit trail
Performance metrics and gamification
Daily scanning of 100M+ pages

How It’s Used

Brand manager launches a product and tracks buzz, influencers, and emerging objections in real time.
Hospitality team monitors guest reviews and responds with templates while meeting SLAs.
PR lead sets crisis alerts for volume spikes and quickly coordinates a unified response.
Agency delivers white‑labeled weekly health reports across multiple clients and markets.
E‑commerce support team reduces first‑response time with assignments and canned replies.
Marketing analyst measures campaign lift, share of voice, and sentiment by message theme.
Executive receives scheduled summaries highlighting trends, risks, and wins.
Product team watches competitor feedback to guide roadmap and positioning.

Plans & Pricing

Free

Realtime Monitoring - Social media, news, blogs, the Web
Multilingual Sentiment Analysis
Team & Client Collaboration - Tasks, privileges, access
1 Social Dashboard
1 Saved Search - Unlimited keywords
50 000 mentions/mo
1 User
2 Social Profiles - Manage social media profiles

Business

$24.00 per month

Realtime Monitoring - Social media, news, blogs, the Web
Multilingual Sentiment Analysis
Team & Client Collaboration - Tasks, privileges, access
2 Social Dashboards
30 Saved Searches - Unlimited keywords
100 000 mentions/mo
1 User
5 Social Profiles - Manage social media profiles
Reporting
iAlerts - Intelligent reputation alerts
Group Searches - Unify results from multiple searches
Custom data feeds -Add feeds and pages to monitor

Agency

$98.00 per month

Realtime Monitoring - Social media, news, blogs, the Web
Multilingual Sentiment Analysis
Team & Client Collaboration - Tasks, privileges, access
10 Social Dashboards
150 Saved Searches - Unlimited keywords
10 000 000 mentions/mo
3 Users
30 Social Profiles - Manage social media profiles
Reporting
iAlerts - Intelligent reputation alerts
Group Searches - Unify results from multiple searches
Custom data feeds - Add feeds and pages to monitor
Influence Analysis - Discover top influencers
API Access

White Label

$298.00 per month

Realtime Monitoring - Social media, news, blogs, the Web
Multilingual Sentiment Analysis
Team & Client Collaboration - Tasks, privileges, access
Unlimited Social Dashboards
Unlimited Saved Searches - Unlimited keywords
30 000 000+ mentions/mo
Unlimited Clients & Users
Unlimited Social Profiles - Manage social media profiles
Reporting
iAlerts - Intelligent reputation alerts
Group Searches - Unify results from multiple searches
Custom data feeds - Add feeds and pages to monitor
Influence Analysis - Discover top influencers
API Access
Complete White Label - Your logo, URL, design, client management